Post by moon125 on Nov 2, 2024 1:42:52 GMT -5
Imagine that you came to a store. Do you find the necessary product yourself? And what if it is a clothing or building materials store?
Remember, in most cases we turn to a salesperson or consultant for help in finding the desired model or the right size. In government institutions, it is especially common to have reception desks to advise visitors. In a cafe, a waiter greets us. The service industry has taught us to instantly receive answers to questions that arise.
Live online chat
Now, let's look at virtual reality. Is it so easy shopify website design to find information about the desired product or service on the Internet? The visitor will agree to view only a few pages. He will not spend a long time and painfully studying all the sections to finally find what he was looking for.
Most likely, he will leave the page and continue searching on other sites. In a real store, a sales consultant would hold the customer's attention, help with the choice or offer similar options.
To attract attention to a commercial site, owners do not skimp on contextual advertising, content optimization. These methods work great for the primary task. But what about the main goal of the site - converting a visitor into a buyer, a client ?
The solution has been found - Jivosite ("live" online chat) . At the same time, the capabilities of an online consultant are much broader than those of a telephone or mailing list. You will be answered here and now, free of charge, simple and always accessible. The results of its use are noticeable from the first day.
Our company has found the highest quality service from those offered - Jivosite online consultant.
jivosite
Why do we recommend Jivosite?
We have highlighted the main advantages for you :
easy to install;
high loading speed, due to the presence of only the necessary functions;
convenient and modern interface, which makes it easier to work with the service;
the chat design easily adapts to the style of the site;
choice of communication method: online chat, phone call;
Chat with several clients at the same time, no need to have a group of consultants;
at the same time, there is the possibility of switching chats between operators, for example, according to specialization;
24/7 communication (even if the consultant is offline, the visitor’s question will be sent to the company’s email and you will be able to answer him later);
the operator sees the client typing the message before receiving it - this speeds up the time it takes to find a response;
viewing the page the visitor is currently on. Monitoring the client will allow you to offer him what he needs. In the Jivosite system, this option is called "active invitations";
the "pointer" tool allows you to show the visitor something on the site, thereby bringing the chat closer to "live" communication;
saving dialogues, the ability to automatically send them to the company's e-mail;
tracking the user's "behavior" on the site. As additional information, you can find out the link to the site, the search query, the location;
control over the work of operators. You can view statistics of received and missed calls, monitor the maintenance of service quality (clients can evaluate the quality of consultants' work), track the speed and level of work of each operator.
What's the bottom line?
If you want to get the most effective sales from your site, then you simply must install an online consultant. Visitors trust what is familiar to them, in this case - "live" communication.
Remember, in most cases we turn to a salesperson or consultant for help in finding the desired model or the right size. In government institutions, it is especially common to have reception desks to advise visitors. In a cafe, a waiter greets us. The service industry has taught us to instantly receive answers to questions that arise.
Live online chat
Now, let's look at virtual reality. Is it so easy shopify website design to find information about the desired product or service on the Internet? The visitor will agree to view only a few pages. He will not spend a long time and painfully studying all the sections to finally find what he was looking for.
Most likely, he will leave the page and continue searching on other sites. In a real store, a sales consultant would hold the customer's attention, help with the choice or offer similar options.
To attract attention to a commercial site, owners do not skimp on contextual advertising, content optimization. These methods work great for the primary task. But what about the main goal of the site - converting a visitor into a buyer, a client ?
The solution has been found - Jivosite ("live" online chat) . At the same time, the capabilities of an online consultant are much broader than those of a telephone or mailing list. You will be answered here and now, free of charge, simple and always accessible. The results of its use are noticeable from the first day.
Our company has found the highest quality service from those offered - Jivosite online consultant.
jivosite
Why do we recommend Jivosite?
We have highlighted the main advantages for you :
easy to install;
high loading speed, due to the presence of only the necessary functions;
convenient and modern interface, which makes it easier to work with the service;
the chat design easily adapts to the style of the site;
choice of communication method: online chat, phone call;
Chat with several clients at the same time, no need to have a group of consultants;
at the same time, there is the possibility of switching chats between operators, for example, according to specialization;
24/7 communication (even if the consultant is offline, the visitor’s question will be sent to the company’s email and you will be able to answer him later);
the operator sees the client typing the message before receiving it - this speeds up the time it takes to find a response;
viewing the page the visitor is currently on. Monitoring the client will allow you to offer him what he needs. In the Jivosite system, this option is called "active invitations";
the "pointer" tool allows you to show the visitor something on the site, thereby bringing the chat closer to "live" communication;
saving dialogues, the ability to automatically send them to the company's e-mail;
tracking the user's "behavior" on the site. As additional information, you can find out the link to the site, the search query, the location;
control over the work of operators. You can view statistics of received and missed calls, monitor the maintenance of service quality (clients can evaluate the quality of consultants' work), track the speed and level of work of each operator.
What's the bottom line?
If you want to get the most effective sales from your site, then you simply must install an online consultant. Visitors trust what is familiar to them, in this case - "live" communication.